When it comes to private investigation businesses, APEX stands out as a leader in the industry. One of the main reasons for our impressive record of success is our extensive experience. With over 75 years of experience in the investigation business, we have seen it all and apply our knowledge to every case we handle.
But experience alone is not enough. That’s why all our certified fraud examiners receive extensive training to learn the “APEX way” of investigating. We believe in staying up to date on industry trends, which is why we encourage our team to attend workshops, classes, and seminars to continue their education.
Another key area that sets us apart is our communication. We believe in keeping things simple, clear, and real-time. That’s why we created CaseLink, our paperless communication tool that gives our clients 24-hour online access to information pertinent to their case. This includes reports, invoices, notes, and videos.
Our standardized processes provide efficient case management and reliable workflow. We understand that time is of the essence when it comes to investigations, which is why we have a 14-day standard assignment turnaround and offer 24-hour rush case handling when you need it. We also offer rapid response and onsite investigations to ensure that our client’s needs are met in a timely and efficient manner.
When it comes to results, we pride ourselves on our ability to deliver. Our experience, training, communication, and standardized process allow us to provide world-class service that leads to superior results. For example, our video capture rate is an impressive 84%, well above the industry standard of 40%. We also have a high success rate in AOE/COE investigations, with an average denial rate of 40%.
In addition to our impressive results, we offer a range of other benefits that our clients can count on. This includes GPS-tracked investigators, real-time case updates, streaming video on your desktop, and 24/7 web access to reports, video clips, attachments, invoices, and case updates. We also offer a satisfaction guarantee, so our clients can have peace of mind knowing that we stand behind our work.
APEX Investigation is a private investigation business that stands out in several key areas. Our extensive experience, training, communication, standardized process, and impressive results make us a leader in the industry. We offer a range of benefits that our clients can count on, and we stand behind our work with a satisfaction guarantee.